Q:		Where can I find the benefits for members before purchasing the membership?
A:		You can read all about our great member benefits by visiting: http://www.moodygardens.com/memberships/ After you open the link, simply click on the kind of membership you are interested in (individual, family) and another page will open that lists all the benefits.
Q:		Will you have another star party like the one last September?
A:		Yes! Three Star Party dates have been added to our 2008 Calendar of Events. They are March 8, June 28 and Sept 6.
Q:		What programs do you have in place to protect the enviroment?
A:		If you visit the "Conservation" section of our website, you can find out more about programs at Moody Gardens that aim to make a difference in our environment. Visit http://www.moodygardens.com/conservation/ and click the program names in red for more detailed information on each topic. Feel free to contact us if you have further questions!
Q:		How long does a season pass last?
A:		A season pass ("membership") to Moody Gardens is good for one year from the date of purchase. We offer individual memberships ($85/person) and family memberships ($320/family, up to 5 individuals). Palm Beach memberships ($25/person) are good for one season, usually May through early September. Children 3 years of age and under are free. There are several benefits of becoming a member, including special discounts and invitations to members only events. Please visit http://www.moodygardens.com/memberships/ for more information about memberships, or call 1-800-582-4673.
Q:		What kind of food concessions do you have? Do you have a food list with prices?
A:		We have 3 main areas for concessions around our attractions. The Garden Restaurant, in the Visitor's Center, serves traditional American fare (burgers, wraps, sandwiches, salads...) The IMAX Concession stand (also in the Visitor's Center) carries items like pizza, hot dogs, nachos, pretzels, chicken tenders, ice cream, etc. Prices range from about $3-8 for individual items or combos. The Aquarium Concession area (downstairs in the Aquarium Pyramid) carries items that fall into "American Foods," "Mexican Foods," and "Italian Foods" categories with items like burgers, shrimp baskets, tacos, nachos, and sandwiches ranging in price from $3-9 for individual items or combos. This is not an official "Food List" and availability and prices may vary.
Q:		I have a yearly pass including the Palm Beach area. Can I bring coolers in the area or not?
A:		Outside food and drinks (with the exception of plastic bottled water) are not allowed in Palm Beach. You are welcome to bring your cooler and leave it in your vehicle or at the gate. You can get a hand stamp from the gate attendant for same-day exit and re-entry. We also have concessions available for those who do not wish to bring their own lunch/snacks. Please note that for this summer season, Palm Beach is closed. Our last operating days were September 8 and 9. We will re-open in May of 2008.
Q:		Do you offer strollers for rent for the kiddos?
A:		Yes, we do have strollers available on a first-come, first-serve basis. You can get them in the Visitor's Center. There is no charge, however we do ask that you leave a drivers license as a form of deposit. The license will be returned to you when you return the stroller. The policy is the same for wheelchairs, also available in the Visitor's Center.
Q:		What form of payment do you accept for payment of tickets?
A:		We accept credit/debit (MasterCard, Visa, American Express, Discover, and Diners), Check and Cash for ticket purchases.
Q:		Do I need to purchase a ticket to attractions for a 2 yr old? Most places kids 2 and under are free.
A:		At Moody Gardens, children 3 years and younger are free! Have a great time!
Q:		Do you have electric scooters or wheelchairs available for handicapped visitors?
A:		Sorry, but we do not have electric wheelchairs. We do have "manual" ones available on a first-come, first-serve basis in our Visitor's Center. There is no fee, however we do ask that you leave a drivers license as a form of deposit. The license will be returned to you when you return the wheelchair.
Q:		Does your resort offer gift cards? I would like to give my family and friends gift cards so they could plan a vacation to your hotel and attractions. Is that available? Thank you!
A:		Yes! You can purchase gift cards that are good all over Moody Gardens. You can purchase them online at http://www.moodygardens.com/shop_moody_gardens/ ; on the phone by calling 1-800-582-4673; or in person at Moody Gardens. What a great gift for your family and friends!
Q:		Does Palm Beach have a locker room facility where you can change and shower?
A:		Yes, there are facilities for changing and showering at Palm Beach.
Q:		Does the Moody Gardens Hotel offer Military members and their family hotel discounts?
A:		We do offer a discounted rate at the hotel of $149 a night, Sunday through Thursday, for active military members and their family. Please call Reservations at 1-888-388-8484 for more information or to book your hotel room.
Q:		Hi! Does Moody Gardens have charitable donations in the form of complimentary tickets or admission?
A:		All donation requests must be received in writing, either by mail at: Moody Gardens Attn. John Zendt, General Manager One Hope Blvd. Galveston, TX 77554 or by fax at: 409-683-4926 You should allow 2 weeks for processing your request, and we ask that you provide a mailing address where we can respond to you at. Thanks for inquiring and good luck with your event!
Q:		I am told that Tuesday is Senior Citizen day at Moody Gardens. Is this true and what does it mean?
A:		What you heard is true! Every Tuesday is Senior Day at Moody Gardens, and if you are age 65 and up, we have special discounts just for you! Discounts include: A 15% discount at our gift shops and concessions in the Visitor's Center and Aquarium, AND at the Garden Restaurant; PLUS, on Tuesdays, seniors pay only $5 per attraction per Senior Citizen. All you have to do is show us your ID with proof of age.
Q:		Is re-entry allowed?
A:		Re-entry depends on your ticket type and the attraction. Re-entry is allowed at Palm Beach, all you have to do is get a hand stamp on your way out. At the other attractions, re-entry is not allowed unless you have a Membership or 2-Day Pass because essentially you have unlimited admission with those ticket types. If you purchase a One-Day Pass or Individual Attraction Tickets, you should finish an attraction before you leave it, but you may leave the property and return later to see other attractions if you wish.
Q:		Do any of your attractions have age or height requirements?
A:		The only attraction with a height requirement is the Ridefilm theater, and guests must be at least 42 inches tall to ride. There are no age requirements for any attractions, but there are some age requirements for special programs like the Pyramid Kids Camps or Backstage Pass Tours.
Q:		I heard that kids can get into one free attraction with good report cards. Please explain the details of this.
A:		You are right! Kids can get one admission to an attraction of their choice by bringing in their report card (within 30 days of issuance), showing all A's or A's and B's. This offer is good for kids Pre-K through 12th grade. This offer cannot be used for admission to Titanic: The Artifact Exhibition.
Q:		How do you prevent your sharks from eating all of the small fish in the Aquarium?
A:		We try to prevent our sharks from eating the other fish by providing the correct types and amounts of prepared food to them on a scheduled basis. We calculate the amount of food as a percentage of their body to be fed weekly or until satiated, depending on the situation. The reasons are that we have a baseline weight to work from and can closely monitor their food consumption and make necessary adjustments up or down, depending on animal weight and aggression. Also, we make sure we offer them a variety of foods such as squid, salmon, mackerel, bonita, blue runner, and shrimp along with vitamins to insure we meet all of their nutritional requirements and give them a good variety of foods. Believe it or not, even sharks can be picky eaters! Our staff biologists do an excellent job in keeping our sharks well fed and in good health.
Q:		We were there two weeks ago and I noticed several trees that had multiple trunks and were full of red flowers. Can you tell me what type of tree they are?
A:		You are probably referring to the Jatropha interrigima, a small, sub-tropical tree that we use quite extensively here at Moody Gardens because of its prolific flowering. It blooms almost all year 'round. It attracts hummingbirds and butterflies. It will freeze, however, and must be protected from freezing temperatures. The only pest problems we have encountered are mealybugs, which can be controlled with insecticidal soaps. We use the common name of "Caribbean Star."
Q:		Do you have a military discount for active duty military members and their families?
A:		We do offer a military discount for active duty military members and immediate family in the form of a discounted day pass for only $21.00. The day pass gives you one admission to each of the Moody Gardens attractions. You must show an active military I.D. at the ticketing counter in order to receive the discount. Thanks to our service men and women for all they do for our country!
Q:		There used to be a program called BACKSTAGE PASS in which you were able to feed the penguins and help make penguin art. Is this still available and if so what is the cost and how are reservations made?
A:		Moody Gardens does have a "Backstage Pass" program for guests to get a taste of some behind-the-scenes action. Right now we are offering the Penguin and Seal Pass, where participants spend a six-hour day side-by-side with one of the aquarium's biologists, helping prepare meals, feed the penguins, meet a seal, and assist with penguin art or other enrichment programs. You must be at least 16 years old, and it is limited to three people per tour. The cost is $175 per person, and includes aquarium admission and a buffet lunch at the Garden Restaurant. Penguin and Seal Pass programs are held every other Saturday, beginning at 9 a.m. It is important to know that these programs fill up quickly and are often booked a couple months in advance. For reservations and more information, you can call 800-582-4673, ext. 4233.